Payments Product Marketing Underperforming Technical Team Venture Capital 
ChurnZero
APRIL 27, 2021
million round of financing led by Grotech Ventures in 2017. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. A: Very few of our early-stage investments have a Customer Success team at the time we invest. Let’s hear what they each had to say. .
Outseta
JANUARY 20, 2020
What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I was managing a team of 15 and the company had grown to about 140 employees.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProfitWell
DECEMBER 4, 2019
And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.
Intercom, Inc.
OCTOBER 29, 2020
Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss.
SaaStr
NOVEMBER 21, 2019
Pietro Bezza | Managing Partner @ Connect Ventures. Ophelia Brown | Founder, Partner @ Blossom Capital. Emilie Maret | Fellowship Team @ The Family. Evgenia Plotnikova | Principal @ Dawn Capital. Christina Fonseca | Venture Partner @ Indico Partners (moderator). I’m the founder of Blossom Capital.
SaaStr
JULY 8, 2020
When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.
Sixteen Ventures
DECEMBER 31, 2019
In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) Sales Process Engagement.
Expert insights. Personalized for you.
98 
Let's personalize your content