Metrics PayPal SMB 
SaaStr
JUNE 25, 2025
to dominate US SMB payments. Key Metrics at a Glance Exit Valuation : $2.5B (down from $4B peak in 2021) Revenue Multiple : 13.4x Key Metrics at a Glance Exit Valuation : $2.5B (down from $4B peak in 2021) Revenue Multiple : 13.4x In the latest billion+ acquisition, Xero just acquired Israeli-founded, NYC-based Melio for $2.5B
SaaStr
AUGUST 12, 2020
First, I was the founder or CEO of PayPal during the PayPal Mafia period, and I was a self-taught product person, I learned how to do product management operations there. Okay, so the crazy thing is that when I was doing PayPal and Yammer we really just used Excel. To me, that’s what the cadence says.
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SaaStr
MARCH 31, 2022
So I think just opening your aperture when you’re thinking about marketplace, not assuming it’s just a small commercial SMB market sales. Rico Mallozzi: Yeah, I think oftentimes people look at marketplaces as like a storefront, like an eBay, but it’s much more like a PayPal.
Baremetrics
NOVEMBER 9, 2021
Important SaaS Metrics and Unit Economics Unit economics and SaaS metrics like churn rate will always be important. But when valuing a business, it’s important not to get too hung up on any single metric. Focusing on improving a single metric too much might not make a significant difference to your business’s valuation.
SaaStr
JULY 22, 2019
We started out in the commercial SMB mid-market space. And those of you who know Reid Hoffman from PayPal days and co-founder of LinkedIn, he has this great podcast series called Masters of Scale. So part of that, in my mind … And this is the thought process I mentioned earlier. And I think we just got into analysis paralysis.
FastSpring
JANUARY 27, 2022
Use the wealth of data you have on your customers to analyze your churn metrics. In other words, if you want to attract SMBs, make sure you have SMB language on your site. You can also give customers the option to use payment methods popular in their area — not just the standard Visa, MasterCard, and PayPal options.
SaaStr
MARCH 13, 2020
So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I think the SMB mid-market sector is actually what’s fueling this tremendous growth we’re seeing year over year. Harry Hurst: And that really taught me how to sell in the purest form.
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