Remove Metrics Remove Payment Solutions Remove Sales Recruiting Remove Venture Capital
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Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . Interest from channel partners and sales via channel partners can be another meaningful indicator. .

Scale 98
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Understanding the SaaS business model

ProfitWell

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

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Is Seed the new Series A? (Video + Transcript)

SaaStr

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. I work with Dawn Capital. We are a purely B2B fund, focused on software and fintech. We’ve got half a billion into management.

New CTO 152
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Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

Aileen Lee: And so, I think for a lot of states and regulatory agencies and businesses that have been pushing back to enable remote work, they’re going to have to change a lot of stuff and that’s going to take … A lot of investment’s going to happen in software. ”, we are going to have more unicorns.