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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. So if you’re ERP, boom, Workday.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. How to Develop a Customer Success Strategy. Metering / Billing / Payment Process.

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Understanding the SaaS business model

ProfitWell

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

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There’s more than one path to $100 million

The Angel VC

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. What makes things tricky is, first, the uncertainty of how your CACs will develop at increasing scale and of how your churn rate will develop over time. eight years.

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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I was managing a team of 15 and the company had grown to about 140 employees.

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Everything You Need to Know About Freemium Pricing

OpenView Labs

But if freemium is right for you, you’ll need to constantly innovate, iterate and evolve – and then, hopefully, gain the traction you need to stand out in a crowded market full of other free products. Freemium Model for SaaS – The Good, The Bad, and The In-between. How to Increase Your Payment Customers In a Freemium Model.

Pricing 82
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3 Steps to perform a pricing audit and maximize profitability

ProfitWell

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. You can rely on value-based pricing to deliver products and services to different market segments. In these three steps, you’ll align pricing with your goals, review current strategies, and identify potential weaknesses.