12 Customer Success predictions and trends for 2023
ChurnZero
JANUARY 13, 2023
First, digital CS will become a way of life due to flat or reduced headcount. These technologies are at an early stage of development but maturing quickly, and the sky’s the limit on what it can do. Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys.
Let's personalize your content