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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

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7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Kris Morrison, VP of Customer Success at Interact Software. Remember to reevaluate and update product automations that have customer touchpoints (like in-app notifications and email) to ensure they don’t come across as insensitive during times of crises.

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Going Global: Key Considerations to Drive SaaS Success Abroad

OPEXEngine

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. If your solution is built to make the world a better place, it naturally extends beyond borders. Solution Demand. Payment Processing and Currency Management. Why not share it?

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How To Lead A Hybrid Team Post Covid

Baremetrics

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. If you lead a hybrid team, our bet is you’ll need the right tools to be successful.

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Best Free Website Builders

Neil Patel

Do you want to start a blog to share your extensive knowledge and thought leadership with the world? As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. Blogging and Content Creation.

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Achieving Customer Success Maturity: Focus Areas, Pitfalls, and Warning Signs

ChurnZero

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. Focus on creating a bench for yourself by making sure your CSMs see a career path to a leadership position. Warning Sign to Level Up.