Leadership Operational efficiency. Software Development Strategy 
Valuize Consulting
JUNE 9, 2022
With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. The Business Impact Of Senior Customer Success Operations Leadership. They Drive Economic Growth.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Strategy - annually changes. Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Operational efficiency. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas.
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SmartKarrot
MARCH 18, 2021
Paul Area, US Organization: Sportsdigita As a Director of Customer Success, you will elevate the customer experience by being the subject matter expert and sharing best practices and key success factors as well as understanding the client’s business objectives, strategy and pain points. Build strong customer relationships with key clients.
SmartKarrot
AUGUST 5, 2021
Product Operations is a strategic function that aims to streamline communication processes among product managers and engineers by integrating data and technology. Products can be software, hardware, or even services. Product operations isn’t a new idea, but in the digital age – it can be applied in a myriad of ways.
Point Nine Land
APRIL 21, 2021
If you apply Paul Graham’s “Startup = Growth” logic to product management, you come to the conclusion that in early days, being very reactive and tactical might be the best product strategy. There might be exceptions to that out of the software world, for things that require longer development and production cycles.
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