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Kellblog Predictions for 2023

Kellblog

Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. Consumption purists (without ratchets in their contracts) may well find themselves swimming naked as the tide goes out. Expect more of this activity to follow in 2023. Their mission is to drive your churn.

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PODCAST 117: The Tools You Need If You Want to Succeed at Scale with Michael Coscetta

Sales Hacker

Conga is changing the way the world works by modernizing, streamlining and automating your documents, contracts, and processes to make it easier to do business. Michael has 15 years of experience running global sales and product teams across multiple software and FinTech companies. Businesses run on documents. Great company, Conga.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

He’s also a keynote speaker and CX expert with over 20 years of experience in the field, having led teams in social media, marketing, and customer experience at companies such as Humana, McDonald’s, and Discover. It used to be that we’d get tied down by multi-year contracts with our cable company or our phone company or whatever it is.

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The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth

Intercom, Inc.

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. Poor marketing. A better strategy is to prioritize building your audience alongside developing the product. In this world, growth trumps all other priorities.