Remove Headcount Remove Marketplace as a Service Remove Payment Solutions Remove Scaling
article thumbnail

The ultimate customer support tech stack for 2022

Intercom, Inc.

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch.

article thumbnail

How to build a billion dollar sales team like Stripe

Intercom, Inc.

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? This is episode four of Scale , a brand new podcast series on moving from startup to scale up.

Scale 162
article thumbnail

Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. I was an account executive covering financial services vertical and covering in New York.