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The New Economics Of Customer Success: Showcasing The ROI Of Customer Success To Your CFO

Valuize Consulting

OCTOBER 7, 2021

For example, in Sales, you can take your Annual Revenue Target, divide it by the Projected Revenue Attainment Per Headcount (factoring in some ramp time) and out comes a Headcount projection. NDR Efficiency: The New Customer Success Economics. This is the forecasted growth per customer, based on account planning.

Customer Success 52
Customer Success New CTO Scale Headcount 52
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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. And so I think through your planning process, obviously, like any forecast, you’re going to have, “What’s your call? How should the success of marketing be measured?

Scale 173
Scale Sales Hiring Sales Recruiting Sales 173
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