Remove Forecasting Remove Headcount Remove Leadership Remove Operational efficiency.
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Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. The forecasted median growth rate is more tepid now, around 35%. However, there is a significant pivot to efficient growth with a projected improvement in margins.

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The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

ChurnZero

I recognize that for a lot of you, your customer base may not always understand that, and so that’s why it’s critically important for your leadership to be out there talking to your customers, discussing the “why,” and explaining how this is going to be a better service model for them. We want highly skilled CSMs in each segment.