Enterprise readiness, Leadership, Management and Marketplace as a Service

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

MAY 13, 2021

Enterprise customers have specific demands, and you need to evolve your business to meet them in order to drive customer adoption, manage deep partnerships, and mitigate the risks along the way. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale

Scale Customer Success Strategy Sales Hiring

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO).

Sales Hiring

Sales Hiring Acquisition Forecasting Outsourced Development

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

APRIL 21, 2021

5 Lessons learned from growing a PM team in a hyper-growth startup Starting to feel the pain of not having product managers? But, in my experience, there’s very little written about what is the equivalent for Product Management. How to transition out of founder-led product management? In SaaS vs. marketplaces?

Sales Hiring

Sales Hiring Startup Scale Software Review

SaaS Brief

Gong’s Linda Lin on customer success strategies for moving upmarket

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

Lessons learned from growing a PM team in a hyper-growth startup

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