Intercom, Inc.

JANUARY 5, 2022

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. And then, it allows companies to be more enterprise-ready.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

NOVEMBER 4, 2021

Going upmarket usually involves a rebranding effort to appear more enterprise-ready. There are key stakeholders throughout the company that we bring into the process from the very beginning, almost interview-style, and getting opinions and thoughts from those key folks. We are that from an identity system standpoint.

Branding 222

Branding Scale Technical Review Scaling 222

Point Nine Land

APRIL 21, 2021

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. Set up a ticketing system for feature requests and bug reports. A written assignment with 4 tasks: A feature task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52