Remove Enterprise readiness Remove Interviewing Remove Investment Remove SMB
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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team?

Scale 177
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Sales–Product Tension: The Secret to Segment’s Success

Andreessen Horowitz

Joe: The first time I met you was in the interview process. And so, as I went around and I interviewed some of the other executives, I heard similar things. And without it, without multi-region support, all the people I had hired and all the investments we had made in EMEA and APAC, we would just have to let those people go.