Explained 
SaaStr
MARCH 24, 2023
We look at the most efficient ways to drive revenue,” White says, explaining GUIDEcx’s decision to pursue live events in 2023. Now that more options exist for virtual and hybrid events, some companies may opt out of in-person events entirely. But by skipping in-person events, these companies could be leaving money on the table. “We
ChurnZero
MARCH 24, 2023
Related resource: Net revenue retention vs. gross revenue retention: Explained To tune in to the full debate and find out what hot topic gets debated in our bonus round, watch the video below or head over to our YouTube channel where you can access all BIG RYG sessions.
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ChurnZero
MARCH 24, 2023
Related resource: Net revenue retention vs. gross revenue retention: Explained To tune in to the full debate and find out what hot topic gets debated in our bonus round, watch the video below or head over to our YouTube channel where you can access all BIG RYG sessions.
Advertiser: Infinicept
We explain in depth. Integrated payments connect payment processes to software platforms, making things simpler for the end user. But embedded payments really take that idea to the next level.
Advertiser: Vanilla Forums
This whitepaper will outline our research and thoroughly explain how a community can become the customer hub of your company. Though we see this as an obvious connector, we realize that not everyone will. So, we have researched what customers truly want in a customer experience, and how community can serve that.
Advertiser: Vanilla Forums
Our eBook explains how, with topics like: What is gamification? But how do you encourage engagement? Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. The 3 pillars of a successful gamification strategy. Download the eBook now!
Advertiser: Data Robot
AI ethics, including privacy, bias and fairness, and explainability. We also look closely at other areas related to trust, including: AI performance, including accuracy, speed, and stability. AI operations, including compliance, security, and governance. How MLOps helps bridge the production gap between systems and teams.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
In this session, Hannah Chaplin and Rebecca Notté will explain the challenges of managing feedback between product and customer success teams and share their best practices on: How product can partner with customer success to create a process that scales and works for everyone.
Speaker: Jesse Walker, Product Manager at Canva
In his talk, Jesse will explain: How to make sure you and your team know and truly understand your users. It allows us to see our work in terms of the real problems it helps solve, rather than simply the metrics it helps move. Why it’s important to focus on solving problems instead of building features.
Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International
The presentation will be packed full of real-world examples of great inclusive design (covering household products and digital services), alongside a few more detailed case studies explaining how inclusive design can be embedded successfully in the design process. This is an exclusive session that you won't want to miss!
Advertiser: Infinicept
This guide explains how that fee is divvied up and how SaaS companies are becoming a more important player (gaining a larger share) by embedding payments into their solution. Ever wondered who gets a share of that 3% credit card transaction fee?
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This blog acts as a beginner’s guide to what data storytelling means for your company’s business intelligence and data analytics, explains the importance of leveraging it today, and illustrates how Yellowfin’s own set of storytelling tools can enrich your insight reporting efforts.
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This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add?
Advertiser: Vanilla Forums
Our eBook explains how, with topics like: Why should customer success and marketing leaders align? When they work together, the CMO and CCO can build better customer experience, satisfaction, and retention. Find out how collaboration can enhance the customer experience and drive business growth. How the CCO can improve CX and drive advocacy.
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This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity.
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Yet keeping all the moving parts of cloud running right – especially in a fast-moving, competitive market – can cause conflict between technical and business objectives.
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In “The 10 KPIs Every Product Leader Needs to Know,” we break each of these metrics down, explain why they matter so much, and show you how to start tracking them. That can vary from company to company, but we’ve put together a list of the 10 we consider universally crucial for every product team.
Advertiser: Data Robot
In this white paper, Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it to realize tangible bottom-line results. This white paper covers: What’s new in machine learning and AI.
Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker
Join Miles Robinson, former UX and Design Manager, as he explains the different ways to refresh your dashboards - and how to determine what's the best path to product dashboard success. Are they adding value to your product? Do your users benefit from them anymore? What should be improved, and what do we have the resources to improve?
Speaker: Nickey Skarstad, Director of Product at Duolingo
While there are many resources that explain why this is important, there are not enough that talk about how to move from “I know this is important” to “here’s how I’ll make my process reflect our customers at every turn.".
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Director of Product, will explain common challenges product teams face, and share key learnings on: The value of a complete production adoption platform. Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love.
Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker
In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook.
Speaker: Wes Bush, Author of "Product-Led Growth"
In this webinar, product-led growth pioneer Wes Bush will examine what the top PLG companies have in common, take an in-depth look at features and usage analytics, and explain how to use this information as the primary driver for customer acquisition, retention, and expansion.
Speaker: Bob Webber, VP Product Flow Optimization, Construx
Bob Webber, a thought leader in innovation, has developed a new model that explains why some organizations become innovative while others never do. Attend this webinar to benchmark your organization’s innovation potential and learn what it takes to create a culture of innovation. In this discussion, you will learn: A new innovation model.
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