Sat.May 11, 2019

Has anyone seen termination charges for SaaS services?


Some older companies do this. We were just handed a bill like this for a 20+ year old SaaS product bought out by a PE firm. And really, an “auto-renew for another year without notice” clause can basically do the same thing.

Churn 147

What’s the “Cause of Death” in Your Churn Reporting?


In looking at this issue across several companies, I’ve noticed a disturbing trend / missed opportunity in how many SaaS companies classify the reason for customer churn.

Churn 63

A Guide to Making Data-Based Decisions in Health, Parenting… and Life

Andreessen Horowitz

Are chia seeds actually that good for you? Will Vitamin E keep you healthy? Will breastfeeding your baby make them smarter, or skinnier? There’s maybe no other arena where understanding what the evidence truly tells us is harder than in … bio book launches economics healthcare

Data 42