Thu.Sep 27, 2018

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3 Insights from Tien Tzuo’s Fireside Chat on the Subscription Economy

Navint

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series earlier this month. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

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How to improve renewals by reducing the onboarding time?

CustomerSuccessBox

Why is it critical to reduce the onboarding time? Let us start from the basics. As we know, in the B2B SaaS space, customer onboarding is one of the major tasks that needs to be focused on. The effectiveness of customer onboarding decides how successful the customer will be in the future. As we all know, to be a successful SaaS company, we need to ensure that our customers are able to achieve their goals.