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Stripe’s Will Larson on engineering and infrastructure management

Intercom, Inc.

Will Larson has managed infrastructure teams for some of the biggest names in software. Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. Boss, a build your own search service, and they contacted me.

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SaaStr Podcasts for the Week with PagerDuty and Gusto — April 17, 2020

SaaStr

Listen to the start of the episode for a promo code to our upcoming events! In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * How does PagerDuty gain a sense of company morale at scale?

Scale 179
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A Brief History of SaaSOps (And Why it Matters)

BetterCloud

It’s the same idea as DevOps, but for IT pros,” I said. “Or But also, it’s really interesting to look back at the series of events that got us to where we are today: A world in which SaaS operations is not just a luxury, but a necessity for any company that uses SaaS. Or at least I think that’s what it is.”. Again, kind of a huge deal.

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SaaStr Podcasts for the Week with Matrix Partners and EZPR — February 21, 2020

SaaStr

Listen to the start of the episode for a promo code to our upcoming events! How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. Do you need business development reps? Loving our podcast content?

Scale 189
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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company.

Scale 118