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What is Product-Led Innovation? Strategies, Examples, and More

User Pilot

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position. Create product experiments in Userpilot.

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Step-by-Step Process for Performing a CRO Audit: 8 Steps

User Pilot

Rushing to perform CRO audits without proper planning or a good strategy can skew your data and make you jump to the wrong conclusions. Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans.

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

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Event Data for SaaS: A Complete Guide with Examples

User Pilot

It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Best practices: Consumption vs subscription. Know more: How can VP of Customer Success get to 125% Annual Recurring Revenue (ARR ).

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Benchmarking Tableau's S-1 - How 7 Key SaaS Metrics Stack Up

Tom Tunguz

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

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Is your churn problem actually an onboarding problem?

Claudiu Murariu

Activity churn vs. payment churn First let me clarify one thing. In our analysis, we were looking mainly at activity churn, not payment churn. Activity churn precedes the payment churn and is a good indicator as to what is to happen. So, why is retention often an onboarding issue?

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