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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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Transcript of Redpoint Office Hours with Stripe’s Chief Corporate Advisor and former COO, Claire Hughes Johnson and Redpoint Managing Director, Tomasz Tunguz

Tom Tunguz

Great to see a lot of repeat attendees and some new ones. As you know, I run our Founder Experience program here, the set of tools and programs and people that we have to support our entrepreneurs in their growth journey. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Who is this person?

CTO Coach 120
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Katie Burke on company culture: building a better work culture

ProfitWell

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Yet, when it first released the details about its culture, HubSpot had no idea how much customer, prospective customers, and job candidates would appreciate reading about it.