Intercom, Inc.

SEPTEMBER 21, 2022

So while these technologies may have helped businesses scale, it sent relationships that customers had with businesses back to the dark ages. The challenges of customer support today. In the support world, we still have a long way to go to rebuild these customer relationships.

Customer Support 118

Customer Support Scale Scaling Technology 118

User Pilot

APRIL 9, 2024

They also offer feedback features and analytics to support data-driven decision-making. Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

Baremetrics

JUNE 26, 2020

That should be all the motivation you need to make sure you’re onboarding your customers effectively. But beyond that, a good onboarding process will: Keep customers engaged: We’ll get into some examples later on. Improve trial conversions: If you offer a trial period, onboarding is SUPER important.

Onboarding 99

Onboarding SaaS Churn Social Media 99