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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. to assist customers at all times. Why focus on the FinTech onboarding process?

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres β€” a digital marketing consultant specializing in SaaS commerce β€” noticed that, for some of his clients, refund requests spiked around renewal time. β€œIt 7 growth hacks from the SaaS experts.

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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support.

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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. A segmentation survey is used to gather the data necessary to segment customers. In contrast, a customer segmentation survey focuses on existing customers and their characteristics.

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Five Contract Renewal Tools to Increase Customer Retention

Totango

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

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9 AI Tools for Successful Marketing Funnels

Neil Patel

From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Here is a deeper look at nine of the top AI tools for successful marketing funnels. Marketers looking to consolidate their suite of marketing tools and processes and rely on one tool.

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What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.