SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 226

Sales Hiring Payment Services SaaS Payments Scale 226

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. Gillian Heltai | SVP, Client Services @ Talkdesk.

Scale 144

Scale Payment Services Sales Hiring Payment Methods 144

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

SaaSX

JULY 26, 2020

You may be hesitant to add the overhead for what appear to be operational roles but in my experience the right people are revenue levers, helping you sell more, faster. This is a dedicated role that helps distribute product knowledge across a fast-scaling sales and customer success team. Sales operations manager.

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

SaaStr

JUNE 16, 2020

And I think adjusting really is the operative word here. They really go into churn and customer success a great deal. And some of our customers are also shifting a little bit more into the enterprise side as well. Right now, learning for companies is only at 10% online. Matt Garratt: Next slide. There we go.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. Everybody was on the same page.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

ChurnZero

MARCH 22, 2019

This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices. How to structure and compensate a Customer Success team. How to develop a customer health score and key customer events to track.

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61