Customer Success Headcount Payment Features Sales Recruiting 
ChurnZero
DECEMBER 18, 2020
With each passing year the Customer Success industry matures and meets new challenges along the way, and this year has been nothing short of challenging in many ways. . Q&A Recap: Speakers: Megan Macaluso , VP Customer Success & Operations, ESG. Jay Nathan , Chief Customer Officer, Higher Logic.
SaaStr
JUNE 10, 2020
We’re going through layoffs and furloughs, recession planning and for me as the CMO, facing really massive cuts to marketing budgets and headcount. Meagen, sales. Everyone, customer success. Launch it to our customers, launch it to the sales team, launch it to prospects.” Our workforce is remote.
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