Remove Customer Success Remove Headcount Remove Investment Remove New CTO
article thumbnail

The New Economics Of Customer Success: Showcasing The ROI Of Customer Success To Your CFO

Valuize Consulting

Customer Success Is A Growth Engine. You Just Need An Effective Customer Success Metric To Prove It. With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations.

article thumbnail

What's the ROI of your mom?

ProfitWell

What’s the return on investment of your mom? That’s what David Apple—customer success and sales guru at Notion— is asking. Along with: What’s the ROI of your customer success manager? Your mom has an ROI. What about the ROI of spending time with your family, friends, or kids? Congrats on the collaboration, friends.

Scale 43