The four-step blueprint to build a customer health scoring program with Valuize Chief Client Officer Emily Ryan
ChurnZero
OCTOBER 5, 2022
In times of economic uncertainty, customer churn is one of the top operational risks facing any subscription-based company. While it may be tempting to resort to Hail Mary tactics (such as deferred payments and discounts) to reduce churn, you must instead focus on sustainable and scalable retention strategies.
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