Remove Customer Success Remove Engagement Remove Leadership Remove Traceability
article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle. Establish and maintain a top account funnel for prospective upsell and cross-sell opportunities.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle. Establish and maintain a top account funnel for prospective upsell and cross-sell opportunities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Roadmap to Customer Success for SMBs

SmartKarrot

Customer success is a relatively new function in businesses today. To stay intact with a plan and progress in a foolproof way, a customer success roadmap can help. There are many areas you need to look into while implementing customer success in your organization. Benefits of customer success roadmap.

article thumbnail

SaaStr Podcasts for the Week with Front and ICONIQ Capital — April 3, 2020

SaaStr

As for Anthony, prior to Front Anthony was the founding CMO at Gainsight where he and his team are credited with creating the Customer Success category. If that was not enough, Anthony is also the author of Category Creation: How to Build a Brand that Customers, Employees, and Investors Will Love.

article thumbnail

Sales Stack 2022: The Tools

yoursales

Sales Learning & Onboarding. Sales Stack Integration. Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. Influitive - Customer-Powered Growth. Other Tools.

Scale 111
article thumbnail

Sales Stack 2021: The Tools

yoursales

Sales Learning & Onboarding. Sales Stack Integration. Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. GetAccept – Track, Engage & Sign.

Scale 104
article thumbnail

Jokes Aside: Does JIRA Software Really Keep Up with Today’s New-Age Needs?

SmartKarrot

Defining goals & breaking down tasks: Project management tools can help define goals through a staggered list of tasks, making tasks more manageable and traceable for project managers. Objectives and Key Results (OKR) framework No leadership team or C-level executive would be satisfied only with the list of epics and tasks.