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Customer Onboarding Process: Steps, Best Practices & Templates

User Pilot

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS.

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SaaS Tools for Business Growth: Five Essentials You Must Have

Totango

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. What Are SaaS Tools?

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12 SaaS Onboarding Best Practices + Examples to Inspire You

User Pilot

SaaS onboarding is the first real touchpoint you will experience with your customers. It is, therefore, crucial that they receive all the tools they need to achieve success with your product and become long-term customers. Reduce friction in the onboarding process with customer journey mapping.

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15 Effective Strategies For Retaining Customers in SaaS

User Pilot

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. TL;DR Customer retention is a measure of a company's ability to keep its customers over a period. Book a demo to get started! What is customer retention?

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Customer Success is transformative. Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose.

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Appcues vs Product Fruits vs Baremetrics for SaaS Reporting

User Pilot

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

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Appcues vs Product Fruits vs Baremetrics for SaaS Analytics

User Pilot

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!