Customer Success Data Demo Product ROI 
Totango
MAY 23, 2019
It’s also worth noting that up to 70% of revenue in a subscription business comes from existing customer renewals and upsells. Customer success upsells are critical to your own success. Let’s look at how you can generate customer success upsell opportunities and encourage continued expansion.
Totango
APRIL 5, 2019
Customer success metrics are used to discover what kind of customer experience you are really delivering. The goal of customer success is to generate recurring revenue by creating customer lifetime value. The goal of customer success is to generate recurring revenue by creating customer lifetime value.
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Totango
JULY 16, 2019
Customer satisfaction is the responsibility of every member of an enterprise. By sharing customer data across functions and teams, you can ensure that every engagement is informed and personalized. In order to satisfy your customers, you first need to understand them. Outcome metrics that reflect product ROI.
Totango
JULY 16, 2019
Customer satisfaction is the responsibility of every member of an enterprise. By sharing customer data across functions and teams, you can ensure that every engagement is informed and personalized. In order to satisfy your customers, you first need to understand them. Outcome metrics that reflect product ROI.
Totango
MAY 15, 2019
Creating the right culture within your enterprise is, therefore, a matter of giving employees the right customer success tools and establishing best practices for using them. This way, every customer interaction is informed by as much personal information as possible. Why a Customer-Centric Culture Matters.
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