Cost optimization & reporting, Government and Strategy

Cost optimization & reporting

Government

Strategy

Managing infrastructure costs as your company grows

Intercom, Inc.

APRIL 28, 2021

Our philosophy is to ship first and optimize later. The risk is that new features could cause costs to spiral out of control, but we find that when this strategy is implemented alongside our other principles, reactive cost management means we spend more time building and serving customer needs. Centralize governance.

Management

Management Government Cost optimization & reporting Engineering

What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

DECEMBER 16, 2021

But surprisingly, most businesses have had a (very) late-start to actioning CX strategies. Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4.

Technical Review

Technical Review Technology Cost optimization & reporting Customer Lifetime Value

Webinars

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

How To Get Promoted In Product Management

MORE WEBINARS

SaaS Brief

Managing infrastructure costs as your company grows

What Does it Take to Get CX Right? [It’s Not Just the Technology]

Webinars

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