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SaaS operations management guide

BetterCloud

With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and cost optimization. Try out a few demos and see what other people are saying. But a few key methods can help.

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State of SaaSOps 2024: Consolidation is the new IT mantra

BetterCloud

BetterCloud’s 2024 State of SaaSOps report found that for the first time ever, SaaS growth stalled – for the first time ever. In this mini-release, we want to delve into this eye opening finding from this year’s report ( coming July 9! ). The 2024 State of SaaSOps report validates this. Book your demo

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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4. Let’s look at the key things to track and top CX metrics to measure them.

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SaaS vendor management: The definitive guide for 2025

BetterCloud

Lets dive into how to navigate the complexities of SaaS vendor management, focusing on cost optimization and risk mitigation to benefit both your IT systems and your financial health. Vendor management tools Consider investing in software that offers centralized vendor information, automation capabilities, analytics and reporting.