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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. Sign up for a free trial or schedule a demo today.

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How Dopple Is Defining an Emerging Market

FastSpring

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. It starts with self service.

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Mixpanel for Event Tracking: Features, Pricing, and Review

User Pilot

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful event tracking capabilities firsthand. Try Userpilot!

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Heap for Event Tracking: Features, Pricing, and Review

User Pilot

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

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Userlane for Event Tracking: Features, Pricing, and Review

User Pilot

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

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Userlane for Event Tracking: Features, Pricing, and Review

User Pilot

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

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ChurnZero Power-Users Share Tips, Tricks and Best Practices

ChurnZero

These tools have a profound impact on free ing up team member time.? . That being said, if you apply the right tactics, supercharging your CS efforts can be a simple process. Take comfort in the fact that every CS team must start somewhere! Take comfort in the fact that every CS team must start somewhere! .