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Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

According to a research study done by Mordor Intelligence, the compound annual growth rate estimated for the global customer success management market, let alone in the timeframe of 5 years (2021-2026) is estimated to be 25.02%. Customer Success Courses to pursue in 2022. Creator : Gustavo Escobar HenrĂ­quez.

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Top 5 Udemy Courses to Upskill Your Customer Success Career

ChurnZero

Looking for a way to upskill or even reskill your Customer Success career? Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success.

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Strategies to Increase Customer Retention: What Every Playbook Should Include

SmartKarrot

When account managers deeply understand their customers, they’re not only positioned to meet their needs but to exceed their expectations, leading to customer advocacy. Engaging and Educating Your Customers Merely offering a product or service isn’t sufficient.

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Use These 4 Sales Email Strategies to Break Through the Noise

Sales Hacker

Jordan Crawford (Founder of Blueprint) advises that there are many things that AI can programmatically do today to research and look for news and other relevant information. ChatGPT has a browser built in, so you can have it do market research and other research related tasks for you. Read about their funding round.