The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia
ChurnZero
DECEMBER 2, 2022
We also had to think about how we were doing their variable compensation to incent fairness across the team. Q: Were the sales projections based on a white space analysis? Alli: Sales projections were based on both white space and sales forecast. Q: Did you develop a CSM competency model for each segment?
Let's personalize your content