SmartKarrot

MARCH 8, 2022

An Award-Winning Customer Success Professional, Asha Patel is known for leading teams and delivering strategic plans for improving the customer experience in a company. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Caroline Andreola.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. Functional Support. Technical Support. How do I target my customers when they’re not online? In fact, a great question to ask everyone in the company is “how do you contribute to the Desired Outcome of our customers?” Metering / Billing / Payment Process.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. What are the challenges? When do they start to arise?

Scale 124

Scale SaaS Payments SMB Sales Hiring 124