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In B2B is it a good idea to outsource Customer Success?

CustomerSuccessBox

SEPTEMBER 15, 2021

As the CEO of your company, there may come a situation where you need to implement customer success. You have two options- in-house customer success or outsourcing customer success. With customer success being a new function and companies not prepared for it, outsourcing might seem like a wise decision. A detailed guide.

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Outsourcing Services Outsourced Development Customer Success B2B 52
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In-House vs. Outsourced Sales: A Case for NOT Hiring SDRs

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. As a high-growth SMB, your number-one focus is consistent sales. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? The Four Costs of In-House Sales Development. Software costs.

Outsourcing Services 76
Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76
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