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CustomerSuccessBox
SEPTEMBER 15, 2021
As the CEO of your company, there may come a situation where you need to implement customer success. You have two options- in-house customer success or outsourcing customer success. With customer success being a new function and companies not prepared for it, outsourcing might seem like a wise decision. A detailed guide.
Sales Hacker
APRIL 25, 2019
The SMB Decision: In-House vs. Outsourced Sales Development. As a high-growth SMB, your number-one focus is consistent sales. For business owners and margin-focused executives deciding on how to structure their outbound sales program, it comes down to one thing: cost. The Four Costs of In-House Sales Development.
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