SaaStr

FEBRUARY 25, 2020

“The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.”

Merchant Services 181

Merchant Services Scale Technical Review Sales Hiring 181

Chargify

APRIL 23, 2019

We found ourselves asking this question in a marketing meeting not too long ago. It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Finding channel/market fit.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 20, 2020

We had so many inbound referrals, and in terms of recruiting and hiring, people knew that there were a lot more roles on the go-to-market and business side. People knew Dropbox, the product, they knew about the company, but a lot of the market in Austin assumed there was only engineering and kind of product roles.

Sales Hiring 203

Sales Hiring Sales Recruiting Scale Technical Advisors 203

SaaStr

FEBRUARY 28, 2020

I’ve actually been a fanboy of the company and the story for a while as well, which I didn’t think you knew that before, but I do want to ask you now, it’s a wonderful world, the world of SaaS, but how did you make your way in and how did you come to found Lucidchart? Karl Sun: Oh, that’s a great question.

Sales Hiring 222

Sales Hiring Scale CTO Hire CTO Coach 222