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The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Without considerations and principles Customer Reference Programs can falter. Customer reference program went from something that was nice to have and important to absolutely critical to our new business sales cycle. It was a category leader.

Scale 145
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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And also my personal life, my wife and we, well luckily I found out we were pregnant but we were having twins.

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SaaStr Podcasts for the Week with Pleo and Talkdesk — October 4, 2019

SaaStr

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? We could get the feedback running and we could get our first ambassadors and evangelists out there and the reference customers with investors and so forth.

Scale 123