SaaStr

FEBRUARY 25, 2020

“The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.” ” 2.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

Chargify

APRIL 23, 2019

Establishing relationships with advisors and/or mentors. After all, that monthly recurring revenue is the engine that makes a SaaS business work. Hiring mistakes (at this stage bad hires can harm company culture). Seeking financing from friends and family. Joining an incubator or accelerator group. Scaling prematurely.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 20, 2020

They were making headline news and Forbes and Business Insider, and we started to realize that the shift was, not only was design critical, they were actually kind of leading the charge and being seen in Silicon Valley as the leaders of the company in so many ways. It wasn’t just engineering, product, and design roles.

Sales Hiring 195

Sales Hiring Sales Recruiting Scale Technical Advisors 195

SaaStr

FEBRUARY 28, 2020

I’ve actually been a fanboy of the company and the story for a while as well, which I didn’t think you knew that before, but I do want to ask you now, it’s a wonderful world, the world of SaaS, but how did you make your way in and how did you come to found Lucidchart? Karl Sun: Oh, that’s a great question.

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218