SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Do you really need to know what phase your company is in?”. Are we still a startup? Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Second, why does Krish believe it is one of the most important things any company must do? What is the process to do it efficiently?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OpenView Labs

NOVEMBER 18, 2019

The idea for Pendo arose out of a need I had experienced first-hand while working as the VP of Product at an enterprise SaaS business. Like many others in the SaaS space, we adopted a product-led approach to growth. Those strategies make sense for a lot of companies, but there are outlier cases that make use of other models.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

OpenView Labs

SEPTEMBER 5, 2019

In our mission to increase the GDP of the internet, we work with both small startups and public companies, helping them remove the complexity of processing the payments that are the heartbeat of every business. Stripe is a company built by developers, for developers. This isn’t the typical SaaS sales approach.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

CustomerSuccessBox

JULY 19, 2022

Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52