SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 227

Sales Hiring Payment Services SaaS Payments Scale 227

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? Billion acquisition is just one milestone in the early innings of the company’s story. And today we sell to larger customers, primarily CFOs [inaudible 00:16:33] and that requires us to actually build a solution fund.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Chargify

APRIL 23, 2019

The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. If you seem to be gaining traction, now would be a good time to solve the problem of recurring billing, which most SaaS business models rely on.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

CustomerSuccessBox

JULY 19, 2022

Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

NOVEMBER 21, 2020

How should startups decide which customer segment to focus on? * What is the right way to onboard them? I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Ugh, services revenue.

SaaS Payments 258

SaaS Payments Scale Payment Services Payment Solutions 258