SmartKarrot
MARCH 4, 2021
Identify customer trends, successes, and challenges and present a point of view on how to innovate the delivery of success and services. Work with Sales Directors and client executive sponsors to understand and communicate customer needs and develop the Customer Success Plan.
CloudGeometry
APRIL 25, 2022
Communications: when you have a new release, they want to make sure those changes don’t undermine the productivity of their workforce Support for phased rollout: Depending on the maturity of the customer, they may not want 2 release changes into their environment as often as you do to the rest of your customer base. They build on each other.
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