ProfitWell

DECEMBER 6, 2019

The key to product-led growth is keeping retention as high as possible, and churn as low as possible. Revenue is an easily traceable number that will tell you what you need to know, like whether you made more or less than last year. Churn rate. To maximize revenue from usage, use a value metric. Referral rates.

Scale 68

Scale Development Team Review Traceability Software Review 68

SmartKarrot

APRIL 4, 2023

In order to create long-lasting, high-impact assets for the firm, you’ll use the framework concepts of scalability, measurability, visibility, traceability, accountability, and repeatability to the programmes you lead. Reduce churn by actively and proactively mitigating risk in the designated book of business.

Customer Success 19

Customer Success Scale Traceability Outsourced Development 19

SmartKarrot

APRIL 4, 2023

In order to create long-lasting, high-impact assets for the firm, you’ll use the framework concepts of scalability, measurability, visibility, traceability, accountability, and repeatability to the programmes you lead. Reduce churn by actively and proactively mitigating risk in the designated book of business.

Customer Success 15

Customer Success Scale Traceability Outsourced Development 15

SmartKarrot

OCTOBER 27, 2020

Traceability and accountability become more viable when you are aligned with a customer success roadmap. Choosing the right metrics. When it comes to measuring the progress of customer success, there are many metrics to look upon. E.g. If you have an online app then DAU is one of those metrics that you can use.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10