Remove Churn Remove Headcount Remove Onboarding Remove Payment Solutions
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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Listen to your team.

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UX Analytics 101: How to Collect and Use User Data in SaaS

User Pilot

User journey and funnel analytics tools show you at which steps in the user flow friction and churn happens. Use story mapping before designing and coding the final solution to visualize potential user flow and put brainstormed ideas on paper. Qualitative UX data analytics tells the logic of the user experience with a web app.

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There’s more than one path to $100 million

The Angel VC

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. What makes things tricky is, first, the uncertainty of how your CACs will develop at increasing scale and of how your churn rate will develop over time. eight years. I’ve created a very simple model that illustrates this.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

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There’s more than one path to $100 million

Point Nine Land

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. What makes things tricky is, first, the uncertainty of how your CACs will develop at increasing scale and of how your churn rate will develop over time. eight years. I’ve created a very simple model that illustrates this.

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Understanding the Real Impact of Improving Customer Retention

ChurnZero

You should view this webinar on-demand to learn: How your company ranks in terms of net and gross churn compared to companies with similar ACV’s and ARR. How to measure the impact of churn on your company. Q: Can you talk about the trade-offs between gross margin and churn as it relates to LTV and CAC? Q&A Recap.