User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Tracking product usage of your power users, as well as inactive/churned customers, allows you to identify the most valuable features and their usage limits.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SmartKarrot

SEPTEMBER 25, 2020

Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. It helps the clients empathize with their customers, deliver appropriate solutions and thus, increase sales, and reduce churn.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. It helps the clients empathize with their customers, deliver appropriate solutions and thus, increase sales, and reduce churn.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

OCTOBER 26, 2022

For several reasons, both large and small customers can churn. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients. Key account management is the tactical method businesses use to manage and expand their most crucial clients.

B2B 11

B2B Management Underperforming Technical Team Software Review 11