Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions
Natalia Luneva
JANUARY 13, 2021
However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Richman’s former company was Halp, a help desk for operations teams. As end users, customers see your software differently than your marketing or development teams.
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