Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. The Business Impact Of Senior Customer Success Operations Leadership. They Drive Economic Growth.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Again, it was an easy to use model which scaled effective decision-making. Put simply, enduring companies have moats which defend their business model - they are a competitive advantage.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Kellblog

MARCH 11, 2020

ARR < $25K), use a low-touch sales model, and focus on the small and medium business market [1]. I remember we were working a deal at a major retailer — call them SeasEdge — against MicroStrategy, a self-funded competitor bootstrapped from a consulting business. We had financials that Wall Street loved (e.g.,

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1]. I remember we were working a deal at a major retailer — call them SeasEdge — against MicroStrategy, a self-funded competitor bootstrapped from a consulting business. Usually, these companies sell inexpensive software (e.g.,

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SmartKarrot

AUGUST 5, 2021

Understanding the Need for Product Operations. Having a strong product operations team can help a company’s leadership and management teams make better-prioritized decisions. Product operations is a process that allows you to see the big picture while still being flexible enough to adapt to changes in the marketplace.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

SaaStr

AUGUST 15, 2020

Then it’s about really understanding the customer’s business and using the levers within that business case to determine is the goal, make money, save money and reduce risk. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those.

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207