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How a CRM Can Boost the Business Efficiency of SaaS Companies

Subscription Flow

SaaS companies mostly opt for the subscription business model. When offering subscriptions, it is not just customer acquisition but also the retention rate that contributes to the success of the business. You can integrate chatbots with the core CRM so that you can communicate with customers whenever required.

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The decade software ate the world

Intercom, Inc.

Facebook was peerless, however, in being able to harness and monetize all that attention, even if that success brought uncomfortable scrutiny. In Asia, the likes of Alibaba’s Alipay and Tencent’s WeChat Pay demonstrate how apps are revolutionizing our economies – they have swiftly become the default payment mechanism across China.

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Is Strategy Dead in Tech? The Winners Don’t Think So

OPEXEngine

Growth is what moves the valuation needle and growth depends on innovation, speed and agility, not annual planning processes. Creative software is still Adobe’s core, but the company is now a leader in market analytics and web development technology, and it is currently investing in artificial intelligence and machine learning.

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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

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SaaS Industry Trends 2024: A List

Subscription Flow

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

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The Impact of Digital Disruption on B2B Companies

SmartKarrot

What is a Disruptive Innovation or Technology? The term disruptive innovation finds its first mention in a book written by Clayton Christensen. The term disruptive innovation finds its first mention in a book written by Clayton Christensen. This transformed the way businesses communicated. Sign up for our newsletter.

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Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie (Video)

SaaStr

No matter how innovative a product might be, a business can only succeed if it enables its customers. But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. What makes a SaaS business so hard? Rise of subscription-based business models.