SaaStr

NOVEMBER 25, 2022

They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business .

Scale 214

Scale Scaling Marketplace as a Service Entrepreneurship 214

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. So pick accordingly. #1

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Intercom, Inc.

MAY 13, 2021

You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

MAY 29, 2020

And I remember sitting in meetings and the conversations would center around like, “What’s the opportunity cost of spending our time investing our resources on this versus that?” Christine Trodella: We’re very different businesses. I think this is an area we’re going to continue to see a lot of innovation.

Scale 220

Scale Sales Recruiting Pricing Leadership 220